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Admin signs in with email + admin password. Team members sign in with their work email once the admin has added it under Admin → Access. Activity is recorded under your name.
You're now the person who keeps our office running — and this hub is your operating system. It gathers everything a Director of Operations needs on day one into one place you can return to any day after: who we are, what your role owns, and the daily, weekly, and monthly rhythms that keep everything moving. It's live — checklists, invoices, and calcs update for the whole team in real time.
Nomad Group is a New York City commercial real estate firm built on one idea: Elevated Workspaces. We help fast-moving, high-growth companies find, build, manage, and operate office space that matches their ambition — pairing tech-driven tools with a genuinely human touch.
Real estate guidance and leasing for high-growth teams — the right space on the right terms.
Buildouts delivered with clarity and function — on time and on budget.
Maximizing the performance and long-term value of every property we steward.
The services and upkeep that keep offices running smoothly, day to day.
Flexible, move-in-ready workspace for teams that need to scale fast.
Five divisions, one standard: a well-operated, people-first workplace — the product we sell and the office you run.
Verified company figures are set by the admin under Admin → Organization — these are the kind of numbers we lead with.
You don't need to be a broker, but a working grasp of commercial real estate helps you speak the language of the team. Here's the shape of the business Nomad operates in.
Companies rent office space under multi-year leases. Brokers represent tenants (or landlords) to find space and negotiate terms — rent, length, concessions, and the right to sublease.
Raw or dated space is turned into a working office through a "buildout." Landlords often contribute a tenant-improvement (TI) allowance; construction management delivers the work.
Once occupied, buildings need ongoing management — financial performance (asset management) and day-to-day operations, maintenance, and services (facilities management).
Hybrid work pushed demand toward move-in-ready, flexible space — shorter commitments, fully serviced. That's the gap Flex by Nomad fills.
As Director of Operations, you own the smooth running of the office and the experience of everyone in it. The role is deliberately hands-on and instruction-driven — the checklists below are the backbone of the job.
Open and close the office, keep spaces stocked and presentable, and act as the first point of contact for the building and maintenance.
Manage relationships and orders with cleaning, catering, supplies, and service vendors — quality, timing, and cost.
Keep the meeting rhythm running — rooms, AV, catering, and logistics for team meetings, leadership syncs, and visitors.
Support new hires, celebrate milestones, and resolve the daily needs that keep people productive and happy.
Handle expenses, code invoices, and support billing workflows — including the Commission Calculator and invoice process below.
Maintain building access, safety equipment, and emergency procedures so the office is secure and compliant.
Pick a tab — each list tracks its own progress as you tick items, saved to your name. Daily, weekly, and monthly lists reset automatically each day, week, and month. Print any tab for a paper copy.
Nomad publishes a market report every quarter. Don't cram it into the final week — build it on a daily, weekly, and monthly cadence so quarter-end is just assembly and polish.
Keep the most recent report linked here so the team always works from the current version — it's the template and baseline for next quarter.
Backfill the quarter's data, lock the section outline, and confirm which charts and metrics make the cut. Pull last quarter's report as your template.
Draft every narrative section against the data. Chase missing comps or figures now — not in the final days.
Assemble the full report, brand and lay it out, fact-check every number, and circulate for review.
Apply edits, finalize, and publish ahead of the deadline. Archive sources and open the next quarter's folder.
Tap any SOP to expand. Each one names its purpose, trigger, steps, escalation path, and SLA. This library is live — edits sync to the whole team, so it's the single source of truth for how Nomad operates.
Sit down with each team member every two weeks; capture notes and action items. Log each check-in here — the pill turns red when someone is past due (14 days).
Brokerage-team workspace, shared live. Request an invoice number, log the deal docs, and submit for approval. Only the admin (admin) can approve, issue, and mark paid — including Issue now for instant branded invoices. Overdue invoices surface their follow-up cadence automatically — 7 / 14 / 21 / 30+ days.
Documents are logged by name in the shared tracker — keep the actual files in the deal folder and bring them when you notify the admin.
Goes to the admin (admin) for review.| Invoice # | Vendor / Client | Description | Amount | Broker | Docs | Due | Status |
|---|
Build a brokerage fee calculation for any lease deal. Enter deal basics, the rent schedule, and commission rates by year — the table auto-calculates. Calcs are saved live for the whole team and move through a three-layer approval: drafter → broker → admin. Once approved, Create Invoice generates a branded invoice and pushes it into the tracker.
| Year | Annual rent | Annualized free time | Months | Net annual rent | Rate % | Commission |
|---|
Rates default to the schedule set under Admin → Rates — click any rate to override it for this deal. Direct deals back-end the free months inside the total term; subleases take free rent off the front.
The admin reviews the calc against the signed agreement and internal commission card, then approves. Approval unlocks Create invoice.
The systems you'll use daily and the reference shelf behind them. The admin sets each link once under Admin → Links — then this section is the front door to everything.